Men's underwear, men's swimwear, men's loungewear, workout
Customer Service: To keep our prices and costs as low as possible, customer service/questions are by email. Response time typically within hours (during business hours). Email us at firstname.lastname@example.org
Select "SECOND DAY" Shipping which will come by FEDEX Or Express Mail by the 2nd day after shipping in most USA areas (50 States), Next Day is often the Next Business Day (not weekends) if ordered BEFORE 9am PST. All DELIVERY DATES NOT GUARANTEED BY CARRIERS DUE TO COVID-19*. THESE ARE SHIP METHODS, ADD DAYS TO SHIP TO YOUR EXPECTED DELIVERY DUE TO STAFFING AND SHIPPING LIMITATIONS.
INTERNATIONAL SHIPMENTS:Due to Covid-19, many countries experience delays in delivery, some up to several months. The delays are beyond our control and due to Covid-19, our shipments are going out as projected, delays are on the shipping and delivery carriers.
Most orders ship (leave) within 2-5 business days in the Covid-10 environment (normal shipping was within 1-2 business day)
BASIC SHIPPING Details Click Here
Order PICKUP/WILL IS NOW CURBSIDE PICKUP, you will receive an email and phone call when your order is ready. When you arrive, remain in your vehicle and call us and we will bring your order out. Please have photo ID and the matching card used for the transaction.
We are closed or at reduced staffing levels the following dates:
The U.S. Postal Service closing schedule.
USA/APO/FPO Priority Mail orders are typically shipping they next business day. Friday and weekend orders are shipping by Tuesday. Priority delivery dates are not guaranteed. Express orders are shipping (leaving) the day after order entry or sooner. International orders delivery dates are not guaranteed due to customs: Express to Canada typically at least 1 week. UK and Australia typically 2 weeks by Express,may vary to 3 weeks. Orders over $100 may ship by UPS ground/slowest for insurance at our discretion. UPS Customs fees outside of the USA are not included. INTERNATIONAL First Class and International Priority: NO tracking available, no insurance or guarantee of delivery. Shipments are FOB Phoenix and at the buyers risk of delivery (may take up to 60 days or more in some countries.
HOLIDAY ORDERS: Most orders are shipping (leaving the warehouse) 1-3 business days after order entry, orders entered on Friday are shipping the following Monday or Tuesday (Wednesday during peak seasons) if in stock. USA Priority Mail delivery typically 2-3 days later (after ship date, but not a guarantee of delivery date by the post office), we ship from Phoenix, AZ, USA shipped from "ABC Online Resources, LLC" for client privacy. Express orders (Continental USA only) allow next business day for packing and then 1-2 business days later for delivery in the USA. A business day is Monday through Friday excluding Holidays. If you are unavailable when the courier makes a delivery attempt, your delivery or pick-up may be delayed. We are not responsible for delivery delays. We reserve the right to use an alternate carrier or delivery method for any order. Invalid billing information may delay your order. Shipping and Customer Service is closed on weekends and holidays.
Delivery outside of the USA, including FPO/APO addresses may take 2-4 weeks. See terms below for details on shipping.
We may ship only to verified addresses listed on your credit card account (billing address or secondary address if they will verify it with us.) We take these precautions to prevent fraud. Exceptions for gifts may made for previous customers only, restrictions apply. Delivery dates are not guaranteed by us, we control shipping dates and delivery times may be affected by carriers (US Postal Service, DHL or others). Inaccurate information such as a non-matching billing address or invalid contact information (including phone numbers, email addresses, address formats, etc) may delay shipping of your order or lead to order cancellation. Carrier drivers may require signature for delivery regardless of customer comments upon checkout. Retail packaging/boxes may be removed from order before shipping. Many items are bulk products and do not include boxes or plastic packaging.
Retail Order Pick-up: Located in Phoenix, AZ, USA. Orders may be entered online and picked up at our office/warehouse with a valid drivers license and the card used for purchase (matching) or exact cash (we do not have change). Enter a comment upon checkout if you would like to pick up your order and we will contact you. We are near 36th Ave and Thomas, south on 36th Ave.
Shipping Confirmation emails: Emails with tracking information are sent automatically for orders in the USA. Note: Yahoo and Hotmail accounts typically move them to the "bulk mail" folders. order and shipping emails as spam, you may want to use an alternate email account or ask them for assistance receiving your emails sent from us (see below for email address) or check your Spam folders
Copyright 2001-2022. ABC Underwear, ABC Swimwear, ABCunderwear.com, "Always Better Clothing" are trademarks and service marks of ABC Online Resources, LLC
Quantities of any products may be limited to stock on hand.
SECURE ORDERING: Order online via our secure server, hosted by Yahoo!
REFUNDS & EXCHANGES*:
With some exceptions (*as noted below) we allow returns/exchanges with a return authorization number (RAN) and return to us within 10 days of delivery on many items. Email us with your order number, the style numbers you would like to return and the reason. Of course, they must be unworn, new condition, with all tags attached and in original packaging (if any). Again, you will need a Return Authorization number on the OUTSIDE of the package. (stressing again!) On orders with "free shipping" the restock fee will also include a minimum of $6 or the actual cost of shipping, whichever is higher. All orders may be subject to a 15% restocking fee if a new order of equal or greater value has not been placed with us. Allow 2-4 weeks for processing your return. (Some items may be covered under a manufacturers satisfaction guarantee, if that is the case with your items we will provide you with the information to contact the manufacturer directly for your return.) **Note: All Closeout/Clearance items and items at 50% discount /Sale or more; costumes and costume accessories, Makeup, are all Not returnable or exchangeable.
Important notes: If you have purchased undergarments/swimwear they must be tried on over undergarments or they cannot be returned for any reason.
Items that smell like smoke or cologne may not be returned and will be rejected. No pet hair, or hair of any kind, on the garments (Yuck!), they are not returnable.
Deodorant marks or sweat marks (another Yuck!) make your items not returnable. Shipping/handling is always non-refundable. If your order qualified for any type of free shipping offer, a minimum $6 restock (shipping) fee or the actual cost of shipping, whichever is higher, will apply for returns.
Items that are NEVER returnable or exchangeable:
*Special order items
*Worn items (especially undergarments and swimwear! Try on over undergarments
*Clearance or Closeout items or items at 50% discount/sale or more (that’s why they are so cheap! We don’t want them back).
*Items with torn seams (“My item has torn seams and I need a large size”, girrrllll we all know what happened there! Be very careful and don’t force items on)
*Any item that has been altered or worn (What would we do with altered items?)
*Opened wigs, beards, mustaches or other artificial hair items.
*Fake teeth (like Vampire teeth)
*Costumes and costume accessories are non-returnable or exchangeable. No returns or exchanges on costumes. (Why you ask? Some clever people would buy a costume, wear it to their party, then want their money back because they don’t need it anymore. Uh uh uh! Not here.)
*Absolutely no returns or exchanges on custom print items (be sure to review your order before you enter/confirm it on checkout, check your spelling carefully). *Once orders are entered online (an order number is generated and your card is authorized) they may not be canceled or changed as they may be routed for processing immediately). Other stuff: We do not guarantee delivery dates regardless of any comments entered with orders. We reserve the right to limit the number of exchanges per household or customer. Closeout, clearance, blowout and irregular items are always sold as is, absolutely no exchanges or refunds, they are from the manufacturer, claims of missing accessories, buttons, snaps etc. or incomplete sewing will be the buyers responsibility. Exchanges must have a return authorization number before shipping to us. Exchanges should be insured, as we cannot exchange items that we do not receive for processing of course. If an item is returned by the carrier as undeliverable or unaccepted for any reason, shipping/handling (on orders with "free shipping" the restock fee will also include a minimum of $6 or the actual cost of shipping, whichever is higher) will not be refunded and the order will be subject to a 15% restocking fee. Any items returned without return authorization will not be refunded, exchanged or returned. *We reserve the right to limit exchanges or returns for any customer or household.
We appreciate your feedback, comments, complaints, product requests and suggestions at ABCunderwear.com send us an email and mention this site. See below for email.
COLORADO SALES TAX: We are a non-collecting company of Colorado sales taxColorado Sales Tax Information (must read for Colorado residents or those with a billing address of Colorado
ABC Online Resources, LLC
Attn: ABC Underwear
11027 N 24th Ave Ste 701, Phoenix, AZ 85029
PICKUP Hours (may change based on staffing, wait for your email notice that your order is ready) Monday-Thursday Hours 9am-400pm (sharp), Friday 9am-3pm Sat-Sun Closed
Mail Orders may be sent to the above address, see below for shipping rates.
Please use this form to complete your mail order, click here for form
Orders are shipped from our office in Phoenix, Arizona, USA. Most in stock USA orders entered by 2PM EST are shipped within 1-2 business days. A business day is Monday - Friday, except holidays and special closures. Most orders ship Priority Mail but we reserve the right to ship any order regular USPS surface or Fedex ground at our discretion.
If your shipment is damaged, you may exchange it within 5 days of the shipping date. You must contact us by email immediately upon receipt to report any manufacturer defects or shipping damage.
Due to manufacturing changes or improvements or other factors packaging or products may vary from those pictured or described on our website. Colors of fabric WILL vary from those seen on your computer monitor and may vary in different dye lots. By ordering you accept these differences.
In the event of a dispute, including claim of non-receipt or charge-back, we may provide personal information and details of transactions to any individual or organization we deem appropriate to help resolve, prevent further abuse or bring prosecution for fraud or other charges.
We reserve the right to require signature for delivery of any order and may cancel any order at our discretion.
Images/Packaging: Due to manufacturing changes or improvements or other reasons (including errors by omission or commission), packaging of products may vary from those pictured or described on our website. Photos and images may not be duplicated.
OVERSEAS ORDERS or Outside of the United States, CUSTOMS/VAT: Check with your country or customs agent to determine what, if any, taxes, duties or restrictions may apply. Shipping costs are not refunded if orders are returned by customs or failed delivery attempts. No refund is given on stolen or confiscated orders. Check with your customs agency to verify our products are allowed into your country from the USA. Retail packaging (boxes) may be removed to reduce the size/weight of your order.
3 party information/links/reviews/photos/images: ABC Online Resources, LLC (ABC Online Resources or ABCunderwear.com) may provide, or third parties may provide, links to other World Wide Web sites or other resources or information provided by other websites or resources (such as reviews and related images/photos). You acknowledge and agree that ABC Online Resources is not responsible for the availability of such information or external sites or resources and does not endorse and is not responsible or liable for any Content, photos, images, advertising, videos, products or other materials on or available from such sites or resources (even if it appears that such information/images/video etc is provided by ABC Online Resources, LLC or this site. You also acknowledge and agree that ABC Online Resources, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss regardless of value caused or alleged to be caused by or in connection with use of or reliance on any such information, content, photos, video, goods, reviews or services available on or through any such site or resource of information.
Other terms: Although we strive for perfection, we may have typographical errors or pricing errors on our site, products, videos or third party hosted videos or advertisements. We reserve the right to make corrections. By use of the site or ordering, you agree that the maximum liability of ABC Online Resources, LLC shall be the purchase price of the item and we are not responsible for inconsequential loss for any reason. Descriptive error liability. Occasionally we may run promotions or discounts: Discount coupons or codes may not be combined, only one discount code or coupon per order. Promotional offers/coupons have expiration dates (even if not specifically listed on an email or other offer, contact us for details on the specific offer). Minimum purchase amount is the product order total before shipping & handling, tax or other charges.
Dispute Resolution AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN SMALL CLAIMS COURT IN THE STATE OF ORGANIZATION, (Arizona, USA) AND AGREEMENT TO WAIVE A RIGHT TO JURY TRIAL AND TO PARTICIPATION IN CLASS ACTIONS.
You and ABC Online Resources, LLC agree to resolve any controversy, dispute, or claim arising out of or relating to your purchase of any product or service from ABCunderwear.com or any website operated by the above reference entity, by binding Arbitration administered by the American Arbitration Association, or in a small claims court and judgment on the arbitration award rendered by the Arbitrator(s) may be entered in a court having competent jurisdiction. This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, claims arising out or relating to your purchase including, but not limited to contract claims, tort claims and statutory claims, or any combination of claims. We agree that the arbitration or small claim proceeding will take place in Maricopa County, Arizona.
We agree that the American Arbitration Association shall administer the arbitration, and that the American Arbitration Association's Commercial Arbitration Rules and Mediation Procedures and Consumer Related Disputes Supplementary Procedures, if applicable, shall apply. These Arbitration Rules may be found on the American Arbitration Association's web site at www.adr.org . You and ABC Online Resources, LLC agree that the Arbitration Award maybe taken to a Court of competent jurisdiction to become an enforceable judgment. You and ABC Online Resources, LLC agree that any arbitration under this Agreement will take place on an individual basis ONLY. Class arbitrations and class actions are not permitted.
If you wish to begin arbitration against ABC Online Resources, LLC you must file a case with the American Arbitration Association. You may visit the American Arbitration Association's web site at www.adr.org to obtain forms and guidance and to learn the procedure for filing a case under this Arbitration Agreement.
This Arbitration Agreement affects you legal rights. An arbitration is resolved by a neutral party and not a judge or jury. There is less discovery and less exchange of information between the parties to an arbitration than might occur in a court proceeding. An arbitration award is final and binding and will only be overturned or reversed by a court in extremely limited circumstances. You agree that, by entering into this Agreement, you and ABC Online Resources, LLC are each waiving the right to a trial by jury or to participate in a class action.
WE PROSECUTE CREDIT CARD FRAUD. DISPUTES are sent to collections and legal. Credit card charge-backs: In the event a credit card charge is disputed as fraudulent, unrecognized, unauthorized or any other reason, we will turn the matter to our collections department. In the event the chargeback is not resolved in a timely manner we may turn the matter over to law enforcement agencies or other collection agencies and may result in additional fees due including but not limited to attorney's fees and court costs. Minimum additional fee for chargebacks or collections is $25. Interest on disputed charges at 1.5% per month or maximum lawful rate whichever is higher.